Sportsmaster Apparel, a family-owned manufacturer since 1924, is one of HTC’s suppliers of a wide variety of apparel items, including jackets for the N.Y.S. Department of Corrections. Northern Apparel and Graphtex finish and embroider many of the garments provided by Sportsmaster.
“Sportsmaster is extremely responsive,” said Bob Payne, vice president of manufacturing and operations for HTC. For example, Payne said, when the Department of Corrections had specific packaging requirements that needed to be met, Sportsmaster went above and beyond to work with HTC to get it right.
“We worked very closely with Sportsmaster to make sure we met the DOC’s requirement,” Payne said. “They know and we know that listening to the customer’s needs and delivering on those is essential.”