MCPIKE ADDICTION TREATMENT CENTER
In a environment that houses patients 24 hours a day, seven days a week, and requires a level of cleaning equal to that of a hospital, a cleaning service needs to be responsive and professional. Property Management Group has been cleaning for McPike Addiction Treatment Center since 2000, and the facility has come to rely on PMG to meet all its cleaning and maintenance needs.
“It’s an account where there’s a lot of interaction between the customer and us, because cleanliness is so important as part of the process of the patient going through therapy,” said Paul Huening, vice president of sales, marketing and government affairs for HTC. And with patients present at all times, cleaning supplies used have to be non-toxic, yet still effective, and the cleaning has to be non-intrusive.
When McPike went through an expansion, it relied on PMG to accommodate the construction work based on timing, specific areas needing cleaning, or areas needing extra cleaning due to high-volume construction traffic. “And once the renovation was complete, McPike had come to trust PMG so much for janitorial services, that, when they needed to move offices, they employed Maintenance Plus, a division of PMG, to help them,” said Scott Hughes, general manager for Property Management Group.